Manager, Clinical Operations (Healthcare Planning) - #1105558

Manager, Clinical Operations (Healthcare Planning)

In this role, you will be responsible for various tasks related to clinical service planning, infrastructure development, and resourcing planning. Your contributions will play a crucial role in optimizing patient journeys, enhancing patient experience, and expanding access to care. You can expect to work in a fast-paced environment and be challenged to navigate complex healthcare needs.

Responsibilities:

• Attend user engagement workshops to provide subject matter input throughout the hospital design planning process, with the aim of optimizing patient journeys and enhancing patient experience.  

• Lead discussions for road-mapping Hospital development from clinical service planning, infrastructure development and resourcing planning works.

• Collaborate closely with consultants, medical planners, and internal stakeholders to develop service flow design and planning parameters aligned with the project's strategic intent.

• Facilitate workshops and coordinate meetings with stakeholders to understand project requirements, develop appropriate methodologies, technologies, and assumptions for assigned projects.

• Develop end-user briefs, operations requirements, guidelines, and work processes, organizing workshops to gather user requirements and test new models virtually and on physical prototypes.

• Prepare business cases to seek approvals for infrastructure growth and associated funding.

• Responsible for tracking, monitoring and providing updates from various work streams and planning areas to the management, escalating concerns in a timely manner.

• Prepare of periodic reports to update the Hospital Committee on the progress of the project.

• Organize and lead activities in relation to the development of the Hospital.

• Lead implementation of the operational models in line with the development of hospital services and care models and ensure that it is in accordance with the budget and guidelines.

• Coordinate meetings, book venues, collate agenda, minutes writing and arrange for catering requirements when necessary. Maintain filing system, manually or electronically in shared drive.

• Raise procurement and payment requests as required.

• Any other projects/tasks assigned by the Reporting Officer

Requirements:

• Minimum Bachelor's degree in healthcare administration, business administration, or a related field.

• At least 6 years of experience in healthcare operations. Candidates with more relevant experience may be considered for the Senior Manager's position.

• Possess exceptional interpersonal and communication skills with the ability to develop strong working relationship at various levels.

• Strong organizational and time management skills.

• Strong leadership qualities with the ability to motivate and nurture the team to meet operational goals.

• Self-directed, resourceful and self-motivated with an analytical mind and good problem-solving skills.

• Able to multi-task and work under a stressful environment.

• Proficient in MS Office applications.

• 5 days, office hours

Interested applicants, please send your resume in MS Word to [email protected]

Kylie Ng Kai Wi (R1104775)

Recruit Express Pte Ltd

EA License No. 99C4599

Company Reg. No. 199601303W