Customer Service Officer (Sea freight Import/Export) - #1105549

Benefits Summary:

• Customer Service Executive - Sea freight (Import/Export)

• Permanent role

• Basic up to $ 3,800 +AWS +VB

• Monday to Friday, Office hours/ Saturday Half day

• Location: Changi (Company pick-up transport provided)

Responsibilities:

• Respond promptly to customers’ enquiries

• Ensure full compliance with customers’ Standard Operating Procedures

• Liaise with overseas agents on requirements and rate negotiations

• Prepare shipping documentation for LCL and FCL shipments

• Coordinate with import and export operations teams to ensure documentation and invoicing accuracy

• Liaise and coordinate with carriers, customers, and suppliers to ensure smooth shipment delivery

• Prepare sea freight quotations for ad-hoc COD customers

• Arrange packing and labelling for Dangerous Goods (DG) shipments

• Provide quotations upon request

• Responsible for monthly closing of shipment files

• Handle DG declarations as required

Additional Information:

• Minimum 3 years of experience in freight forwarding (airfreight / seafreight)

• Possess excellent communication and interpersonal skills

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We regret to inform that only shortlisted candidates would be notified
We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

TEH CHEE HONG | EA Personnel No.: R24121499