Used Car Manager - #1105346

About Us: BYD by 1826 uniquely combines car showrooms with dining experiences and is a leader in Singapore's automotive and hospitality sectors. Committed to delivering innovative and sustainable solutions to our clients. We take pride in delivering exceptional customer experiences and fostering long-term partnerships.

Job Summary:

The Used Car Manager oversees the entire used vehicle process, from inventory management to team leadership and customer satisfaction. You are responsible for achieving sales targets, managing inventory, motivating and training the team, and ensuring smooth daily operations. They also analyze sales data, develop strategies to increase sales, and handle customer issues. 

Key Responsibilities:

·        Leadership: Leading and motivating the sales team to achieve sales targets and objectives; setting and monitoring the sales and performance targets.

·        Sales Strategy Development: Creating and implementing strategies to drive used vehicle sales growth. 

·        Customer Relationship Management: Ensuring high levels of customer satisfaction and building a strong customer base. Ensuring customer satisfaction throughout the sales process, handling customer feedback, and resolving issues.

·        Sales Management & Marketing: Working with the marketing team to develop and implement effective marketing campaigns.  Managing the sales process from lead generation to closing deals. 

·        Inventory Management: Overseeing inventory levels and ensuring adequate stock to meet customer demand. Determining pricing strategies for used vehicles, overseeing vehicle reconditioning, and merchandising.

Job Requirements:

·        Diploma or Degree in Business, Engineering, Finance, or a related field.

·        At least 8 years of experience in automotive sales or used car industry.

·        Strong customer service and problem-solving skills.

·        Good Knowledge of used car inventory management and purchasing.

·        Strong leadership, people management, resourceful and self-motivated

·        Excellent organizational and multitasking abilities under tight deadlines.

·        High attention to detail, especially in inspections, documentation, and compliance.

·        Proficient in Microsoft Office (Excel, Word, PowerPoint); knowledge of inventory or fleet management systems is a plus.

·        Strong communication and stakeholder management skills.

·        Financial knowledge and ability to manage budgets.

·        Valid driving license and clean driving record.

·        Ability to work in a fast-paced, high-pressure environment.

You can look forward to a competitive remuneration package and comprehensive staff benefits.

We look forward to receiving your detailed resume.