Social Services Admin // Govt Agency (Case Management) - #1105342

Social Services Admin // Govt Agency (Case Management)

Location: Caldecott MRT
Salary: $3,160 / month

Working Hours: Mon – Thu (830am-6pm), Fri (830am-530pm)

Contract Duration: 1 Year

Job Scope:

• Support case closure and transition by liaising with clients, community partners, and internal officers to ensure smooth handovers.

• Coordinate meetings and discussions between agency representatives, clients, and supervising officers during case triage or referrals.

• Handle administrative tasks related to case transfer, such as preparing referral forms, closure reports, and necessary email correspondence.

• Maintain accurate and up-to-date case records by updating the case management system and uploading required documentation.

• Carry out additional duties related to case closure or transfer as assigned by the supervisor.

Requirements:

• Min Degree in Social Work and relevant fields

• Detail-oriented and experienced in managing data using Microsoft Word and Excel, along with handling administrative tasks

• Strong communication skills with both internal teams and external partners

• Proven background in managing operational tasks