Manager (Patient Experience & Volunteer Management) - #1105131

***Healthcare Sector

Employee Benefits:

• Attractive salary with bonuses and additional performance-based incentives

• Convenient location within 5-10 min walk from MRT

• Generous Annual Leave & staff benefits

• Stable career in reputable organisation with career progression opportunities

Job responsibilities:

• Design and execute strategies to improve the patient experience

• Manage volunteer engagement programs

• Handle feedback from surveys, complaints, and compliments

• Introduce innovative processes to improve service efficiency

• Implement a structured recognition program to acknowledge and motivate staff and volunteers

• Prepare and present monthly performance reports on patient feedback and volunteer engagement programme

• Any other duties as assigned

Requirements:

• Degree in Healthcare Administration, Social Work, Communications, Business, or equivalent

***Apply now! :)

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EA License No: 10C4754

EA Personnel No: R22108473

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