System Administrator - 1 year Contract - #1104227

The main purpose of the role is to support the system administration part to carry out day to day task of troubleshooting and deployments as scheduled. This role reports into the Local IT manager and Global ITS workplace team and works closely with different stakeholders to ensure smooth running IT/IS operation.

Core Responsibilities

1. Support L1/L2 incidents or request raised end user.

2. Deploy new computer images as Safran standard using SCCM

3. Co-Ordination with suppliers on parts replacement or repair activity

4. Update all computer asset in CMDB or keep tracking asset in excel as per safran guidelines

5. Support network related incident raised

6. Support all L1/L2 ticket raised 

7. Support and troubleshoot printer and label printers

8. Installation and deployment of Windows-10 and Windows-11 Operating System

9. Installation of PC based software like – Office,Bartender,CodeSoft,etc

10. Manage and keep track of all software and hardware assets.

11. Keep track of asset allocation to users and shared resource

12. Support Conference room and Barco Devices

Requirements:

• Min 2 years of relevant working experience

• Diploma / Degree in Information Technology or related disciplines

• Good knowledge on Windows environment/Operating system Installations

• L1/L2 support for handling all service request and Incidents raised in helpdesk Tool

• Good Knowledge on SCCM Software deployment, Application installations

• Good knowledge on applications installations Like – Catia tools , inhouse tools or engineering apps installations etc.

• Coordination with Vendor for defective part replacement of workstation, Laptop 

• Basic understanding of networking concepts(TCP,UDP,Routing)

• Good Command on troubleshooting of Windows OS related issues.

• Good knowledge on Scripting shell –Like – power shell or any other tool added advantage

• If any certification of MCP or MCITP-(Microsoft Certified IT Professional) added advantage

• Responsible, good working attitude and interpersonal skills.