Club Fitter - #1103114

Responsibilities:

Club Fitting Services Excellence

• To provide professional club fitting services. To conduct 1-to-1 personalized club fittings by analyzing swing mechanics, recommending
  ideal club specifications, and offering custom-fitted or off-the-shelf solutions to enhance customer performance.

• To deliver exceptional customer experience and to engage with customers through expert guidance and technical insights, ensuring a
  memorable shopping experience by addressing inquiries, resolving concerns, and educating them on the benefits of club fitting.

• To manage fitting facilities & equipment and to ensure all club fitting equipment and software are properly maintained, used exclusively
  for fitting services, and aligned with company standards, while coordinating with HQ for tools, systems, and product support.
  

  Fitting Facilities & Equipment Management
  

• Ensure all equipment and software are used solely for club fitting and testing, with access limited to qualified MST Golf
  Professionals/PICs.

• Maintain fitting equipment on-site as company property, only allowing removal with prior Management/PIC approval.

• Collaborate with HQ for product, tool, and system support, ensuring the latest technologies and fitting methodologies are implemented.
  

  Sales & Marketing Support

• Drive custom club fitting sales, promoting the benefits of personalized equipment to customers.

• Support marketing efforts by engaging in promotional activities, such as fitting demos, tour support, academies, and corporate golf
  programs.

• Assist in the execution of brand fitting events, ensuring customers receive high-quality, brand-aligned fitting experiences.
  Sales Commitment

• Achieve or exceed weekly sales target, proactive in promoting products that suit customer needs and cross-selling complementary goods
  and services to boost sales

• Execute in store marketing and promotional displays based on company’s guidelines and support local golf sales events

• Demonstrate product knowledge and continuous learning for latest golf products, trends, and promotions to service customers’ inquiries
  

  Inventory Management

• Monitor stock levels to ensure shelves are always well-stocked, tidy, and reflect accurate inventory levels to avoid customer
  dissatisfaction

• Conduct regular inventory checks and assist in cycle counts and annual stock takes to maintain inventory accuracy and prevent shrinkage

• Assist in coordinating with stock merchandisers and report low-stock or overstock situations to the team to support inventory
  management.
  

  Store Operation & Safety

• Maintain store cleanliness to ensure the store is clean, organized, and presentable to reflect the brand's professionalism and attract
  customers

• Maintain merchandise in accordance with company’s visual merchandising guidelines. Actively participate in all merchandising activities
  including, but not limited to, daily stock maintenance, product transfers, and folding clothes.

• Support operational efficiency and to assist with opening and closing duties, including cash handling and securing the premises.
  

  ILG Membership

• Register new members: Actively encourage customers to sign up and assist them through the registration process

• Promote ILG membership benefits: Educate customers on the advantages of ILG membership, such as exclusive discounts, events, and
  perks

• Build customer loyalty: Cultivate long-term relationships through personalized service and follow-ups to encourage repeat business

Requirements:

• 1-2 years of experience in golf club fitting, repair, or a similar technical role.

• Strong technical knowledge of golf clubs and components.

• Hands-on experience with club fitting and repair tools.

• Proven experience in achieving sales targets and KPIs

• Strong clients focus with an ability to build lasting relationships

• Exceptional verbal and presentation skills

• Positive, collaborative, and goal-oriented team member

• Friendly, professional demeanour with effective communication

• Ability to perform well in a fast-paced environment

• Demonstrates punctuality, honesty, and discipline

• Self-motivated, driven, and open to feedback

• Able to commit to rotating shifts (opening & closing hrs)

Salary: Max of SGD5000.00 x 12 months + Variable bonuses that are based on personal & company performances.

Time & Location: 5 days

• 3 Temasek Boulevard Tower 1/2, #01-477, #480, Singapore 038983
  Week: 10 AM - 9 PM, Weekend & PH: 10 AM - 9 PM

• Central
  Week: 11 AM - 10 PM, Weekend & PH: 11 AM - 10 PM

By submitting an application or your resume, you are deemed to have consented to Dynamic Human Capital Pte Ltd collecting, using and disclosing your personal data for the purposes stated in our privacy notice (https://dhc.com.sg/privacy-policy). You acknowledge that you have read, understood, and agree with the terms in our privacy notice.

We regret to inform you that only shortlisted applicants would be notified.

Dynamic Human Capital Pte Ltd | EA License No.: 12C6253

Han Tze Jian | EA Personnel No.: R1658384