Logistic Coordinator - #1102693

At Gift Market, our mission is to create moments of joy and delight for our valued clients through our exceptional products and services. We welcome you to join our team and participate in this joyful journey!

Visit us at www.giftmarket.com.sg or our LinkedIn to learn more about us!

What you will be doing

• Coordinate daily local deliveries (in-house drivers & third-party couriers: Lalamove, Pickupp, J&T, Ninjavan).

• Manage cross-border shipments between GiftMarket offices, ensuring compliance with customs/tax regulations.

• Process international shipments via DHL, including documentation and tracking.

• Work closely with warehouse, sales, and team members to resolve delivery discrepancies, delays, or customs issues.

• Proactively address and escalate logistics challenges (e.g., failed deliveries, damaged goods) as a team

• Oversee return logistics for in-house, third-party, and DHL shipments, including documentation and tracking.

• Coordinate with Sales Ops and warehouse teams to ensure timely processing of returned goods.

• Ensure complete and accurate delivery documentation for finance verification.

• File DOs and maintain organized records for audits and reporting.

• Prioritize urgent deliveries per company SOPs, adhering to cut-off times

• Follow structured handover protocols during planned leave to ensure operational continuity.

• Identify and implement efficiency improvements in delivery workflows.

Whom are we looking for

• Excel in a collaborative, high-energy team setting.

• Adapt quickly to changing priorities while maintaining efficiency and accuracy.

• Have strong record-keeping skills and a keen eye for detail to ensure smooth operations.

• Be a self-starter with strong problem-solving skills and a hands-on approach.

• Have at least 1 year of relevant experience (preferred).

What we are offering

• A standard work week of five days (Monday to Friday), from 9 am to 6 pm.

• Comprehensive medical benefits.

• Flexible working arrangement

• AWS and performance bonus

• A culture that emphasizes working hard and playing hard

We're always excited to hear from every candidate, but unfortunately, we can only reach out to those who make it to our shortlist. Thanks for understanding!