(Senior) Exec Asst / Associate Exec - Laboratory Medicine (2-year contract) - #1101941

Career in the Hospital

Join our incredible team at the National University Hospital (NUH), where we believe that a hospital is more than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have on individuals, families, and entire communities

At NUH, we are driven by a shared purpose – to lend a helping hand to those in need, to be a source of support and healing, and to empower patients to live their best lives.

We are looking for passionate and committed individuals to join us as we transform lives and create a lasting impact in the lives of our patients. The impact you make at NUH will be profound, regardless of the role you take up in the hospital.

About NUH

The National University Hospital (NUH) is Singapore’s leading university hospital, with a proud heritage dating back to 1905 with the establishment of what’s now the NUS Yong Loo Lin School of Medicine. Our strong ties with the medical school have shaped us into a unique institution, allowing us to seamlessly integrate clinical care with teaching and research. As a university hospital, we go beyond the realm of providing tertiary medical care. We are a hub of knowledge and innovation, attracting healthcare professionals who are passionate about pushing boundaries and making significant contributions to the field.

About Department and Purpose of the Position

Reporting to System Manager, the role involves supporting our IT operations, ensuring smooth system maintenance, compliance reporting, and effective communication of IT updates. This role combines technical oversight with administrative coordination to maintain the reliability and security of out in-house system.

Duties and Responsibilities

You will be responsible for the following:

·       Assist in collation, documentation and submission of IT reviewed change requests to relevant parties. Track and keep requestors informed on the target deployment date for change requests.

·       Support lab workload statistic report compilation and submission.

·       Assist in periodic monitoring and review of interface error work queues.

·       To attain Beaker Analyst certification.

·       Handles processing of simple change requests.

·       Participate and assist in the coordination, preparation and verification of system implementation projects

·       Assist in preparing quarterly vulnerabilities assessment scan reports for in-house systems

·       Help with support vulnerability remediation efforts for in-house virtual machine servers.

·       Verify functionality of in-house applications following patching or maintenance activities

·       Contribute to user-managed system patch and technology refresh management quarterly reports.

·       Coordinate with the infrastructure team on unplanned patching or maintenance schedules.

·       Assist in the annual PAM/Database user access management review exercises for in-house applications.

·       Monitor IT announcements and notify relevant stakeholders about impacted systems.

Key Requirements

• Diploma in Information Technology or relevant from a recognized institution

• Good computer skills and familiar with Microsoft office suite

• Foundational knowledge of IT systems, applications, and infrastructure.

• Awareness of basic cybersecurity and system maintenance practices.

• Good communication and coordination skills to work with cross-functional teams.

• Strong attention to detail and a proactive approach to task follow-up.

• Willingness to learn and adapt in a dynamic IT environment.

• Prior experience with laboratory will be advantageous.

• Self-motivated, able to learn quickly and be flexible.

• Ability to prioritize and simultaneously work on multiple tasks within timeline.

Closing & Applications

When you join NUH, you become part of a dynamic and collaborative environment where expertise, knowledge, and compassion all come together.

Working in healthcare offers satisfaction that extend far beyond the ordinary. The smiles of gratitude from patients and the profound sense of fulfilment that comes from helping others cannot be measured. It is a career that allows for both personal and professional growth. The challenges you encounter in this rapidly evolving industry push you to constantly expand your knowledge and skills, as well as encourage lifelong learning.

Be a part of a team that gets to create a transformative healthcare experience for our patients and professionals alike.