Executive, IT Support - #1101725

Responsibilities:

• Install, upgrade, support and troubleshoot Windows 10, MS Office, and other common software (SW)

• Install, upgrade, support and troubleshoot for printers, projectors, and any other peripheral equipment

• Deal with hardware (HW) and SW support queries and issues reported by end users

• Engage with vendors wherever required to resolve issues related to HW/SW

• Responsible for tracking hardware and software inventory via ITAM software

• Familiarize end users on basic software, hardware, and peripheral device operation

• Responsible for administration of IP telephony systems

• Responsible for administration of VPN users

• Work with other operation teams to resolve issues

• Travel between different sites in Singapore when necessary

• Perform other tasks as designated by the management

Requirements:

• Minimum Diploma in IT/ Computer Science or equivalent

• At least 1 - 2 years of experience in IT Support or Information Systems

• Hands-on experience on Win10, Active Directory and O365

• Entry-level network troubleshooting skills and understanding of networking.

• Intermediate proficiency in Excel is required

• Strong communication skills.

• Able to work independently or a in team setting.