Technical Project Manager - #1101272

NCS is a leading information and communications technology (ICT) and communications engineering (CE) services provider across the Asia-Pacific region. Headquartered in Singapore, we are a wholly owned subsidiary of the Singtel Group. We have in-depth domain knowledge and unique capabilities that create business values for our customers.

We deliver end-to-end ICT solutions to help governments and enterprises realize business values through digital transformation and the innovative use of technology. Over the years, NCS has played a critical role in the Singapore government’s efforts to computerize the civil service sector and integrate IT into its public services.

The Project Manager is a highly driven individual who will be part of the project delivery team which fronts customers directly. The Project Manager is required to have broad experience and knowledge across network technologies.

The Project Manager should have proven track records in areas of Project Management and Stakeholder Management. Being familiar and knowledgeable in IT Service Management, IT Security Management and IT Security Compliance & QA Management will be an added advantage.

Responsibilities

You will be acting on behalf of a key public sector client of NCS and representing the client as you carry out the following activities.

• Engage the client’s IT users directly in project delivery matters and schedules, including fronting presentations to the IT users across the organization

• Schedule onsite visits and delivery of project implementations with the client’s IT users.

• Manage the IT infrastructure project services delivery team(s) of the incumbent vendor (NCS)

• Perform monitoring, tracking and reporting of projects to the client’s management

• Govern the vendor’s (NCS) project delivery execution to ensure compliance to client’s and IT users’ IT and security policies and directives

• Govern the vendor’s (NCS) project delivery schedules to ensure timely project delivery

• Review and govern the vendor’s (NCS) project deliverables (e.g., presentations, service reports, project reports, technical documentation) – this includes ensuring thoroughness and quality of vendor’s project and technical documentation

• Proactively identify opportunities for further expansion or improvement of project services delivery to the customer and liaise with the Account Manager(s) for development of that opportunity.

• Collaborate with vendor’s (NCS) Project Manager to mitigate and/or eliminate risks to project delivery that are identified and raised by the Project Manager. Where relevant, work with client’s management team and/or IT users to mitigate or minimize risks.

• Maintain an understanding of industry trends that directly relate to specific customer’s business strategies.

• Monitor and improve team performance, providing leadership, coaching, and performance management.

Professional qualifications and skills

The ideal candidate is expected to have the following qualifications, experience and skills:

• Degree in Information Systems, Computer Science, or equivalent

• 5 years of IT project management experience in the development, implementation and support of IT infrastructure projects

• Competent communication skills such as in delivering presentations, communicating with users and users’ management, confidence in speaking

• Proficient in written and spoken English

• Organising and planning skills

• Possesses some technical and/or infrastructure working knowledge

• Self-motivated with a proactive and positive “can-do” attitude, creative with excellent presentation, negotiation and interpersonal skills including persuasive techniques.

• Able to lead, develop and maintain respectful and trusting relationship

• Able and willing to travel within Singapore as required

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future. 
 
Together, we make the extraordinary happen.