IT Support Executive - #1101203

This is a junior position:

Responsibilities

·       Support and maintain organization’s computer systems, desktops, and peripherals.

·       Perform end user supports.

·       Provision laptop/desktop including software installation and setup.

·       Troubleshoot hardware and software issues.

·       Assist in generating MIS reports

 ·       Perform onsite and remote troubleshooting to resolve end users’ issues.

·       Ask questions to pinpoint problem.

·       Setup workstations for new employees.

·       New user account creation.

·       Setup and provide support for Microsoft Outlook on Users’ workstations.

·       Assist in Management reports generation.

·       Purchase of IT equipment, including getting the quotations.

·       Maintain IT asset inventory and documentations.

Requirement

• 1-2 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.

• Those who have technical knowledge of desktop operating systems, desktop applications, and IT hardware but without the working experiences are welcome to apply.

• Process problem-solving and troubleshooting skills.

• Good communication and customer service skills.

• Ability to work independently as well as in a team environment.

• Flexibility to work outside of normal business hours when required.

Only short-listed candidates will be notified; only local resident can apply.