Sales Ops Executive (ES) - #1099840

The position will involve managing and processing day-to-day orders efficiently and accurately through the company’s system. The role includes the following key responsibilities:

• Order Management: Responsible for creating and processing orders within the system on a daily basis, ensuring timely and accurate processing in line with business requirements.

• Data Entry and Reporting: Inputting relevant data such as order details, metrics, and other associated information into the system. Ensuring accuracy in data entry to maintain up-to-date records and facilitate reporting.

• Collaboration and Vendor Interaction: Work closely with internal departments, external vendors, and service providers to ensure orders are delivered on time. Act as a key point of contact for resolving any order-related queries or issues, ensuring customer satisfaction and smooth service delivery.

• Project Management and Analytics: Involve in project relation to order processing, ensuring that milestones and deadlines are met effectively. Regularly assess the progress of ongoing tasks and analyze performance data to identify any bottlenecks or opportunities for improvement.

• Process Improvement: Review and evaluate existing processes to identify areas for improvement. Conduct analytical assessments and collaborate with relevant teams to implement process optimizations that enhance operational efficiency.

• Report Management: Generate and maintain regular reports for internal teams and stakeholders. These reports will cover key metrics, order statuses and other relevant information, providing insights into team performance and progress.

Job Requirements

• Educational Qualification: A minimum of a Diploma, or GCE 'A' / 'O' levels, or an equivalent qualification is required.

• Personal Attributes: A vibrant, energetic attitude, and a strong desire to get things done effectively. The ideal candidate should have a proactive approach to problem-solving and show initiative.

• Communication Skills: Strong interpersonal skills with the ability to effectively communicate, convey ideas, and build rapport with colleagues, vendors, and clients.

• Multi-tasking and Adaptability: The ability to handle multiple tasks simultaneously while thriving in a fast-paced and dynamic environment. The role demands flexibility, and the ability to quickly adapt to changes and new challenges.

• Technical Proficiency: Good knowledge of Microsoft Office tools such as Excel, PowerPoint, Word, and Visio. Ability to use these tools to streamline processes, create reports, and assist with project management tasks.

• Problem-solving: The ability to take on challenges with a positive attitude, addressing issues effectively while ensuring goals are met.

• Attention to Detail: A meticulous eye for detail, ensuring that all data entered into the system is accurate and up to date, with a focus on continuous improvement.