Restaurant Manager - #1099427

Job Scope

• Responsible for the business performance of the restaurant.

• Prepare financial/costing reports on weekly and monthly basis.

• Plan and analyse restaurants sales levels and profitability.

• Accountable for labour and F&B costing matters, including inventory control and

conducting month end stocktaking.

• Provide effective leadership to ensure that sales targets and service standards

are met.

• Establish good rapport with customers and handle customers' request

professionally and promptly.

• Constantly review, evaluate operations/procedures and recommend

improvement to the Management.

• Recommend ways to reach a broader audience (e.g. discounts and social

media ads).

• Develop strategies for better workplace efficiency and goal achievement.

• Provide training and coaching on customer service and product knowledge.

• Support ongoing learning and development of team members.

• Promote the brand in the local community through word-of-mouth and

restaurant events.

• Handle HR matters in recruitment, employee performance review, disciplinary

and grievances.

• Enforce company policies and protocols in the restaurant.

• Enforce compliance with licensing, hygiene regulation, health and safety

legislation and guidelines.

Job Requirements

• Diploma in Food and Service Management or Business Management

• 8 to 10 years of restaurant management work experiences

• Solid understanding of restaurant financials and experience with budgeting,

cost control, and revenue management.

• Extensive food and beverage (F&B) knowledge

• Strong written and oral communications skills in Mandarin to liaise with

business partners (vendors/suppliers) and colleagues from international teams

of Mandarin-speaking background.

• Comfortable to work with multicultural teams and groups locally and

internationally