Waiter / Waitress (Hotel / Resort) - #1098403
Banyan Tree Hotels & Resorts

Main Duties and Responsibilities
You will serve as our Brand Ambassador and ensure that our guests enjoy the unparallel levels of service that are associated with our brand.
Key Responsibilities
Provide friendly, courteous, and professional customer service always.
Ensure timely and good communication with Management on operation matters.
Maintain complete knowledge of all menu items and upselling of the menu to guests.
Prepare and check tables before service.
Prompt to clear and reset tables after service.
Ensure that all Company practices and procedures are met when delivering food from the kitchen to the Guest.
Ensure the overall cleanliness and order of the restaurant tables, chairs, floors, and service station at all times.
Ensure that all cleaning duties are completed in allocated times in accordance to the resort’s F&B standards.
Complete all opening and closing procedures in a timely manner.
Always be assertive and attentive to guests’ needs.
Have thorough knowledge of all product and service procedures
Any other tasks as assigned by the Restaurant Manager.
Job Requirements
Min Nitec/Higher Nitec in Food and Beverage/Customer Service or an equivalent professional qualification in a related field
1 to 3 years experience, preferably in the Hospitality or Food & Beverage industry. Fresh graduates are welcomed.
Strong interpersonal, communication and organizational skills.
Highly motivated team player, able to perform with minimal supervision.
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