Operations Executive - #1097433

Key Responsibilities

Inventory & Supply Chain Management:

• Manage stock inventory records, stock number updates, and maintain synchronization across multiple sales channels (online, offline, third-party platforms).

• Liaise with warehouse and 3PL partners on receiving, dispatch, stock movements, and cycle counts.

• Coordinate with suppliers for claims, defective goods, and replenishment orders.

• Track stock run rates and forecast replenishment needs to ensure optimal stock levels.

Logistics & Fulfillment

• Oversee and Co-ordinate daily logistics with shipping partners to ensure timely deliveries.

• Monitor 3PL warehouse operations to ensure SLAs are consistently met.

• Manage RMA (Return Merchandise Authorization) cases, customer complaints, and ensure timely resolutions.

Event Operations

• Assist in planning, coordination, and execution of events, roadshows, and pop-ups.

• Manage event logistics, floor planning, product placement, and onsite setup/teardown.

• Work cross-functionally with marketing, sales, and external vendors to ensure smooth execution.

• Ad-hoc tasks inclusive

Process Improvement & Reporting

• Maintain and analyze operational data for performance monitoring and process improvements.

• Proactively identify operational bottlenecks and propose effective solutions.

• Generate regular reports to update management on key operational metrics.

Qualifications & Requirements

• Minimum Diploma/Degree in Business Administration, Supply Chain, Logistics, or relevant discipline preferred.

• Minimum 1 year of experience in business operations, logistics, or supply chain management preferred (entry-level candidates with strong internship experience may also be considered).

• Proficient in Microsoft Office (Excel, Word, PowerPoint) and Google Sheets; ability to handle data sets and generate reports.

• Strong problem-solving skills with the ability to work under pressure and adapt to fast-changing environments.

• Excellent communication and interpersonal skills to liaise with internal teams and external stakeholders effectively.

• Detail-oriented, well-organized, and able to manage multiple tasks simultaneously.

• Positive, hands-on, and can-do attitude with a strong sense of ownership and accountability.

• Familiarity with ERP or inventory management systems will be an advantage.

• Willing to work flexible hours when necessary to support events or peak operational periods.
  

What We Offer

• Dynamic, fast-growing, and collaborative work environment

• Opportunities for career growth and personal development

• Exposure to cross-functional projects and a wide range of operational responsibilities

• Staff discounts on Omnidesk products

• Competitive salary and benefits package