Senior Executive, New Business Processing & Administration - 2 years contract - #1096471

We are looking for a committed and detail-oriented Senior Executive to support the New Business Processing and Admin team. This role involves handling the day-to-day processing of new business applications for Life, Integrated Shield, and Long-Term Care Supplement products, as well as supporting reinstatement processes and regulatory compliance activities related to CRS & FATCA.

This is a great opportunity for someone with strong operational knowledge and a desire to grow within the life insurance industry.

Responsibilities

• Process new business applications and reinstatements accurately and within service timelines.

• Ensure completeness and compliance of submitted documents.

• Support the maintenance of SOPs and work instructions.

• Assist in identifying process gaps and suggesting improvements.

• Collaborate with team members to ensure smooth daily operations.

• Escalate issues to team leads or managers as needed.

• Participate in cross-training to support multiple product lines.

• Assist in data preparation and validation for CRS & FATCA reporting.

• Support the annual remediation exercise, including customer outreach and data handling.

• Coordinate with internal teams for issue resolution and follow-up.

• Prepare documentation and respond to audit or compliance queries.

• Ensure adherence to internal controls and regulatory guidelines.

Qualifications

• Diploma or Degree in Business, Insurance, or a related field.

• Preferably with LOMA or Diploma in Life Insurance.

• 2–4 years of experience in life insurance operations, preferably in new business processing.

• Exposure to CRS & FATCA or regulatory reporting is an advantage.

• Strong attention to detail and accuracy.

• Good understanding of life insurance new business processes.

• Basic knowledge of regulatory compliance (CRS & FATCA).

• Effective communication and teamwork skills.

• Proficiency in Microsoft Office and operational systems.