Indoor Sales Support Executive - #1096369

Key Responsibilities:

Support the sales team with order processing, quotation preparation, and follow-ups.

• Respond to customer inquiries via phone, email, or chat promptly and professionally.

• Maintain and update customer records, sales data, and product inventory in the CRM system.

• Coordinate with internal departments (e.g., logistics, finance, production) to ensure timely order fulfilment.

• Assist in preparing sales reports, presentations, and documentation for client meetings.

• Track and manage sales leads and ensure timely communication.

• Help resolve customer complaints or issues and escalate when necessary.

Requirements:

• Previous experience in a sales support, customer service, or administrative role preferred.

• Strong organizational and multitasking skills with attention to detail.

• Excellent written and verbal communication skills.

• Proficiency in MS Office (Excel, Word, Outlook, Teams) and familiarity with CRM systems.

• Ability to work both independently and as part of a team.

• Commitment to a 5-day work week in professional business attire.