Assistant Manager/ Executive (Front Office Operations Support) - #1096121

Momentus Hotel Alexandra


Date: 1 week ago
District: Queenstown
Contract type: Full time
Work schedule: Full day
Momentus Hotel Alexandra

Job Description

  • Manages room assignments and inventory to optimize occupancy.
  • Coordinate with housekeeping and maintenance to ensure room readiness.
  • Handle group reservations, ensuring accuracy in room blocks and special requests.
  • Is the main point of contact for group bookings, from pre arrival to post departure.
  • Work with Sales & Reservations to align group requirements executed diligently.
  • Assign & prepare preferred rooms with welcome card & amenities for corporate bookings
  • Handles all email communications to Front Office & follow up.
  • Support Call Centre as and when necessary.
  • Manage par-level for guest and operation supplies.

 

Job Requirements

  • Is a self-starter and can work independently.
  • Experience in hotel operations, especially Rooms and Reservations.
  • Strong knowledge of property management systems (PMS)
  • Excellent communication and organizational skills.

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