Product Associate - #1095072

ABOUT GAIN CITY 

At Gain City, we’ve been delivering trusted expertise and quality solutions in consumer electronics, air-conditioning, and home appliances since 1981. As a household name in Singapore, we take pride in our strong customer focus, innovative spirit, and commitment to service excellence. With a dynamic workforce and a network of stores and service centres island wide, we offer a vibrant and growth-oriented environment where employees are empowered to thrive, take ownership, and make a real impact. 

ABOUT THE ROLE 

As a Product Associate, you will play a key role in driving product strategy, development, and performance across our household and lifestyle product lines. You’ll conduct in-depth market research, validate new product ideas, manage product profitability, and collaborate cross-functionally to execute product roadmaps. This role requires a strategic, data-driven thinker with strong project management skills and the ability to work in a fast-paced, high-growth environment. 

KEY RESPONSIBILITIES 

Market and Supplier Research 

• Assist the product manager to conduct market research to identify trends, customer needs, and opportunities. 

• Perform competitor analysis to benchmark product features, pricing, and positioning. 

• Assist to source for potential suppliers to support product development  

• Provide product manager with support to ensure project timelines and deliverables are met. 

Product Performance Testing 

• Perform product testing to ensure quality and conformance to performance standards. 

• Document and report issues and escalate to suppliers for resolution. 

Product Documentation 

• Create and maintain product manuals and user guides 

• Ensure all product documentation is accurate, comprehensive, and user-friendly. 

Packaging and Labelling 

• Oversee the development of product packaging, including serial number labelling and design. 

• Ensure packaging aligns with branding and complies with regulatory standards. 

QUALIFICATIONS & REQUIREMENTS 

• Bachelor’s degree 

• Excellent analytical skills with the ability to interpret data and provide actionable insights. 

• Excellent communication and interpersonal skills with key stakeholders. 

• Detail-oriented with excellent organizational and time management abilities. 

• Highly adaptable and enjoys working in a fast-paced organisation. 

• Ability to collaborate effectively with cross-functional teams.