Communications Center Agent - #1094670

Royal Plaza On Scotts


Date: 3 weeks ago
District: Orchard
Contract type: Full time
Work schedule: Full day
Royal Plaza On Scotts

We believe in having FUN at work and take pride in our role by delivering wholehearted and seamless services to our guests.

If you are armed with excellent interpersonal and communication skills, write to us as you take on the following roles in our Communications Centre:

  • Handling all inbound/ outbound calls.

  • Provides accurate information on all general enquiries pertaining to the hotel.

  • Facilitate and ensure smooth delivery of guests' requests.

  • Follow up on telephone faults.

Requirements:

  • Prior experience is not required.

  • Service Oriented

  • Individual should be willing to work 03 rotating shifts (morning, afternoon and midnight, including weekends and public holidays in a 5-day work week

 

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