Business Support Assistant - #1094243

We’re seeking a highly organized, responsible, and proactive Business Support Assistant to be part of our team. In this multi-faceted role, you’ll support day-to-day office operations, e-commerce activities, marketing coordination, and retail tasks. If you enjoy variety in your day, have a strong attention to detail, and want to grow in a supportive environment, we’d love to hear from you!

Office & Admin Support

• Oversee day-to-day office maintenance tasks such as managing supplies, pantry, courier deliveries, office leases and coordinating cleaning services.

• Act as a secretary to the Head of Department by handling petty cash reimbursement, coordinating travel bookings, scheduling meetings, and managing season parking arrangements.

• Track and replenish stock for in-house food products

• Assist in organizing team meetings, birthday celebrations, and internal activities.

E-Commerce Operations

• Process and pack online orders efficiently and accurately.

• Maintain updated stock levels and availability across platforms.

• Handle customer enquiries and resolve order issues.

• Upload new product listings, manage inventory, and remove outdated items.

• Generate basic monthly sales and inventory reports.

Marketing & Retail Support

• Assist with simple design work and marketing materials (e.g. posters, greeting cards).

• Monitor and respond to online enquiries across websites and marketplace platforms.

• Coordinate product sample requests with agencies, influencers, or for campaign needs.

• Support invoice processing for marketing activities.

• Provide ad hoc operational support to the retail team when needed.

Requirements

• A Diploma in any field OR at least 2 years of relevant work experience in office admin, e-commerce, or customer support roles.

• Proficient in Microsoft Office (Excel, Word, Outlook)

• Comfortable using e-commerce systems  and basic design platforms (e.g., Canva) is a bonus.

• Highly detail-oriented, organized, and capable of juggling multiple tasks

• Proactive and independent — able to complete tasks with minimal supervision.

• A positive team player who is eager to learn and support different departments.