Temp Call Centre Associate (AMK) - #1094230

Job Responsibilities:

• Reports to Contact Centre Senior Team Lead

• Handle customer service hotline and provide first level of supports from OMNI Channels

• Resolve customer queries efficiently and escalate problems/issues promptly

• Follow Standard operating procedures closely

• Work as a team and ensure that the contact centre service level is met.

Period:

•  2-6 months contract
  

Location:

• Ang Mo Kio (shuttle service provided at Yio Chu Kang MRT)

Working hours:

• 9am-6pm (Monday to Friday) and 8.20am-5.20pm (Monday to Friday), 8.20am-1pm (Alternate Saturdays)

Salary:

• Up to $2000

Job Requirements:

• Minimum GCE ‘O' Level or equivalent

• Minimum C5 for English O level

• Preferably with 1 to 2 years of working experience in call centre environment and/or service-related industry

• Pleasant disposition with good communication skills

• Fluency in a second language

• Computer literate and good typing skills

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R24124163)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914

T: 6337 3183 | W: www.successhrc.com.sg