Operations Supervisor - #1175428

Job Summary

Oversee and coordinate daily operational activities across multiple sites to ensure efficient service delivery, compliance with policies, and continuous improvement in staff performance and operational quality.

Responsibilities

• Lead daily operational activities to maintain smooth and efficient service delivery across assigned sites
• Supervise and coordinate employees to optimize workforce effectiveness and adherence to schedules
• Plan and implement manpower deployment, duty rosters, and work schedules to meet operational demands
• Monitor staff attendance and productivity to ensure performance targets are met
• Enforce compliance with company policies and safety regulations in all operational procedures
• Collaborate with clients and management to address operational requirements and expectations
• Identify and resolve operational issues promptly, implementing corrective actions to prevent recurrence
• Conduct regular site inspections to assess operational standards and prepare detailed reports
• Support management initiatives to enhance operational efficiency and service quality
• Execute additional operational duties as assigned by management