Transformation & Development Manager - #1175027

JOB SUMMARY

As a Manager for Transformation & Development, youwill play a key leadership role in overseeing strategic and cross-functionalinitiatives that improve access, quality, and coordination in palliative andend-of-life care. This includes managing multi-disciplinary forums, supportingthe Primary Palliative Care Network (PPCN), implementing data sharing agreements(DSA) across partners, managing a Quality Improvement (QI) portal and projectssuch as conferences, research studies, and sector-wide needs assessments.

You will report directly to the Executive Director totranslate directions and goals into strategic work plans and execute them effectively.This role will require you to work closely with other departments for theoverall delivery of SHC work plans and maintain good working relationships withother stakeholders consisting of SHC member organisations, Social Service Agencies(SSAs), corporations, government agencies and healthcare professionals.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES

1. Plan and execute sector-wide conferences, symposia and professional development events.
2. Manage the full process of special project management from budgeting, planning, execution to reporting and feedback for programmesand events.
3. Design and oversee research projects, including surveys, program evaluations, and landscape scans.
4. Conduct surveys, analyse and evaluate programmes, events and training courses targeting healthcare professionals and workers to ensure SHC’s mission is met.
5. Provide administrative support to the ClinicalServices Steering Committee and its committees/workgroups related to QualityImprovement, Benchmarking, Caregiver Survey and Minimum Data Set.
6. Liaise with legal, IT and clinical stakeholders to ensure compliance and facilitate the execution of Data Service Agreements.
7. Develop and manage the Quality Improvement Portal for quality improvement works with secured data storage and sharing.
8. Co-ordinate and facilitate the setup and management of SHC Primary Palliative Care Network.
9. Lead and supervise staff to ensure timely and accurate submission of data and reports while fostering a collaborative and high-performance team culture.
10. Participate in and provide support to committees or work groups when required.
11. Perform anyother duties that may be assigned by the Executive Director from time to time.

Requirements

• A degree holder with at least 5 years of relevant experience.
• Possesses a clear purpose in wanting to serve the hospice and palliative care community.
• With excellent experience and track record in research, transformation and development projects.
• Possesses experience with partnerships and collaborations with community stakeholders.
• Effective leadership and supervisory skills with right level of autonomy.
• Excellent writing and communications skills.
• Familiar with virtual meeting & workshop platforms, Microsoft Office suite and any other project management tools.
• Prior healthcare sector experiences will be an advantage.