Admin Executive at Tuition Centre - #1174853

About Matt's Education

Matt's Education is an enrichment centre specialising in English, Maths and Science classes for primary and secondary levels. We have always been steadfast in our belief that the enjoyment of childhood and pursuit of academic success can be in the same melting pot. Currently, we have two outlets - Jurong West and Clementi.

Key Responsibilities

• Front Desk Operations: Provide front desk support and manage student registration, walk-ins, and parent inquiries.
• Centre Management: Manage the day-to-day operations of the centre, maintaining cleanliness, organization, and inventory management. Develop and enforce operational policies and procedures.
• Customer Relationship Management: Cultivate and maintain strong relationships with parents/guardians and students. Respond to queries and follow-ups in a timely and friendly manner.
• Administrative Support: Manage class scheduling, student records, and relevant reports.
• Collaborate with teaching staff to ensure smooth class operations and effective communication with parents regarding student progress.
• Assist in the preparation of lesson material.
• Finance-related: Handle financial aspects related to enrolment and operations, including monitoring and reconciling payments, processing refunds, and managing budgetary considerations.
• Collaboration: Work closely with academic and creative teams for the effective running of the centre.

Requirements

• Diploma or degree in a relevant field
• A service-oriented individual with a friendly disposition.Ability to work in a fast-paced environment and multi-task
• Proficient in Microsoft Office (Word, PowerPoint, Excel).
• Excellent communication skills and comfortable as a front-line representative.

What We Offer

• A competitive salary package.
• A supportive, family-like work environment that encourages personal and professional growth.
• Opportunities for career advancement.

Working hours and Location

• 5-day work week (4 weedays, 1 weekend)
• 12nn to 9.30pm or 10.30am to 7.30pm (on weekdays)
• 8am to 5pm (on weekdays)
• Jurong West and Clementi

Benefits

• Sales incentive for new sign-ups
• Company insurance
• Performance bonus
• Lifestyle bonus
• Annual Wage Supplement (AWS)

If you are passionate about education, eager to pick up new skills and looking to work in a family-like environment, we invite you to apply for this opportunity. Join our team at Matt's Education.