Programmes and Partnerships Manager - #1174153

The Programmes and Partnerships Manager is responsible for the strategic development, curation, implementation, and evaluation of SUN-DAC's in-house and new programems for adults with disabilities. This role ensures that initiatives are aligned with the organisation's mission and deliver measurable impact for clients. The Manager also manages a team of Executives and Allied Health Professionals (AHPs), drives volunteer recruitment and engagement, and serves as SUN-DAC's representative in relevant community initiatives.

Core Responsibilities

1. Designs, curates, implements, and evaluates comprehensive in-house programmes and new community initiatives, ensuring they meet clients' needs, drive innovation, and demonstrate measurable impact.
2. Identifies, cultivates, and maintains strategic partnerships with community organisations, corporate organisations, government agencies, schools, and other stakeholders to enhance the effectiveness and impact of the programmes.
3. Monitors and reports on programme and service performance, outcomes, and impact to internal and external stakeholders.
4. Represents the organisation at external events, workshops, and conferences to promote its mission, programmes, and community partnerships.
5. Manages the contracts with organisations providing AHP services, ensuring the deployed AHPs meet the Service Level Agreement and collaborate effectively with the Centre Managers to assess clients' needs, identify priorities, and development innovative solutions to address challenges, including training for Direct Service staff.
6. Reviews and develops a volunteer management framework that includes the orientation, training, and matching of volunteers to programmes and services based on the volunteers' skills, interests, and availability.
7. Maintains, engages, and develops volunteers for their sustainable contribution and growth.
8. Manages programme budgets, resources, and timelines effectively to ensure efficient utilisation and delivery of outcomes.
9. Provides leadership to the Programmes and Partnerships team, including recruitment, training, performance management, and professional development, fostering a culture of collaboration, innovation, and continuous improvement.

Education

• Degree in any field, preferably Social Work, Social Sciences, Psychology, Business Administration, or related field
• Certification in disability or senior care related field will be an advantage

Experience

• Minimum 5 years of experience in programme management, community engagement, or partnership development, preferably in the social service or non-profit sector
• At least 8 to 10 years in Managerial role
• Experience in collaborating with diverse stakeholders, including government agencies, corporates, and community partners

Skills

• Client- and community-centric, with high levels of empathy and cultural sensitivity
• Strong leadership, team management, and staff development capabilities
• Excellent project management, organisational, and time management skills
• Strong communication, negotiation, and relationship-building skills
• Strategic thinking with the ability to innovate and improve programmes
• Ability to monitor and evaluate programme performances and prepare reports for internal and external stakeholders
• Proficient in using digital tools for communication, reporting, and programme mangement