Regional Data Center Lead - #1173616

The Regional Data Center Lead will be part of the Workplace Operations team responsible for supporting the engineering strategy across the region for the client’s multi-site property portfolio; ensuring compliance with JLL, client and statutory requirements and responsible for technical and contractual quality assurance on behalf of a client to ensure the managed buildings across APAC are compliant to country, regional, global compliance and technical standards.

The Regional Data Center Lead will report to the Regional Engineering Director. They must ensure these services are positioned to ensure efficient, effective, and consistent operations to meet both legislative and contractual obligations.

Major Responsibilities

• Responsible for monthly and quarterly reporting on colocation and corporate real estate Data Centre metrics and operations

• Support Energy Manager in tracking of energy saving initiatives across the corporate real estate Data Centre portfolio aligned to the Sustainability Management Plan (SMP)

• Work closely with sub-regional data center teams on implementation and governance of data center initiatives

• Key Change management technical quality assurance support/pre-work documentation review. Support change management submissions.

• Track and support power down planning across the region including liaising with global teams on event schedule co-ordination

• Attend weekly meetings with internal Line of Business on Global Real Estate’s data center related change activities and their impact to business

• Major works support (including small works and capitalized projects) for data centers

• Capacity and utilization coordination, reviews and reporting for Data Centre and server rooms

• Support and track data center regulatory compliance management

• Technical reporting submissions for portfolio objectives, regular meetings that related to data center performance

• Support governance of drawings, OEM information and SOPS/EOPS for all data centers

• Support for data center standardization tasks across Asia Pacific

• Support the account engineering playbook compliance that related to data center

• Contract renewal governance of the technical scope with critical services vendors that served data center operations

• Quality assurance checks of completed data center projects

• Governance reviews of any planned data center installation, commissioning, and programming of new or replaced equipment to ensure plans, designs, scopes, and goals are accurate

• Review of all data centers’ maintenance reports to ensure maintenance is conducted appropriately and performance issues are followed up

• Responsible for audit preparation, delivery, and attestations of compliance for JLL and the client

• Perform reviews of proposed capital and operation expenditure for data center from budgeting through to delivery inclusive critical asset & component lifecycle management.

• Undertake ad-hoc data center related tasks and projects as required by the Regional Engineering Director.

Key Skills

• Ability to lead and manage a team of in-country Data Center Managers across Asia Pacific

• Ability to identify and implement opportunities for operational efficiency/improvements and implement agreed solutions

• Drive innovation / thought leadership / industry knowledge

• Excellent verbal and written communication skills as well as presentation skills

• Ability to develop and explain complex operational management information to senior audiences

• Be resilient, with high focus on achieving goals

• High energy, flourishes in fast pace, dynamic environments

• Customer centricity

• Comfortable working in a challenging environment as part of a team and is comfortable managing incidents and service failures

• Able to adapt in a fast-paced working environment and versatile in meeting client changing needs and requirements

• Strong analytical, organization and administration skills

Experience

• Bachelor’s degree in science or engineering

• Min. 5 years of data center’s engineering management is preferred or other relevant experience also considered

• Thorough understanding of Data Center building services design and Data Center engineering management

• Regional working experience within Asia Pacific is preferred

• Travelling within Asia Pacific is required