CONSTRUCTION OPERATION MANAGER - #1172458

JOB DESCRIPTION: CONSTRUCTION OPERATIONS MANAGER

1. Job Summary

The Construction Operations Manager is responsible for the overall planning, coordination, management, and execution of the company’s construction operations and projects. The role involves overseeing multiple project sites, developing operational strategies, managing manpower and resources, controlling project costs, ensuring quality standards, and maintaining compliance with applicable statutory and regulatory requirements.

The position requires strong leadership, technical expertise, commercial awareness, and project management capabilities to ensure that all construction activities are carried out safely, efficiently, and in accordance with approved drawings, project specifications, contractual obligations, budgetary limits, and agreed completion schedules.

The Construction Operations Manager shall provide strategic and operational direction to project teams, identify opportunities for process improvement, mitigate operational risks, and ensure the successful delivery of projects while supporting the company’s business objectives and sustainable growth.

2. Key Duties and Responsibilities

2.1 Construction Operations and Project Management

Oversee and manage the overall construction operations of the company, including the planning, coordination, execution, and monitoring of ongoing projects.

Establish operational priorities and implementation strategies to ensure the efficient execution of construction activities across multiple project sites.

Ensure that all projects are carried out in accordance with approved construction drawings, technical specifications, contractual requirements, project schedules, and quality standards.

Monitor project progress, identify potential delays and operational challenges, and implement timely corrective and preventive measures.

Review project performance regularly and recommend improvements to enhance productivity, operational efficiency, and project delivery.

Coordinate the resolution of technical, logistical, and operational issues arising during construction.

2.2 Project Planning, Scheduling and Coordination

Develop and review project execution plans, construction schedules, work programmes, resource plans, and operational strategies.

Coordinate with clients, consultants, architects, engineers, subcontractors, suppliers, and internal project teams to ensure the smooth execution of construction works.

Review project milestones and monitor progress against approved schedules, identifying critical activities and potential programme risks.

Attend project coordination meetings, management reviews, and site meetings to discuss progress, technical matters, resource requirements, and outstanding issues.

Ensure that construction activities are properly sequenced and coordinated to minimise disruption, delays, rework, and unnecessary expenditure.

Recommend and implement recovery plans where project progress falls behind the approved schedule.

2.3 Manpower, Equipment and Resource Management

Plan, allocate, and manage manpower, construction equipment, machinery, tools, materials, and other resources in accordance with project requirements.

Oversee the deployment and utilisation of project managers, engineers, site supervisors, skilled workers, subcontractors, and other construction personnel.

Monitor workforce productivity, manpower requirements, attendance, and work performance to ensure adequate operational coverage at all project sites.

Coordinate with the relevant departments on recruitment, workforce deployment, training, and manpower planning, where required.

Ensure that equipment, materials, and other resources are available at the appropriate time to support uninterrupted construction operations.

Identify opportunities to optimise resource utilisation, minimise material wastage, and improve workforce efficiency.

2.4 Budget Management and Cost Control

Prepare, review, and monitor project budgets, operational expenditure, resource costs, and construction-related expenses.

Track actual project expenditure against approved budgets and identify cost variations, financial risks, and opportunities for cost optimisation.

Monitor material procurement costs, subcontractor claims, equipment rental, labour costs, and other project-related expenditure.

Implement cost-control measures to minimise wastage, avoid unnecessary expenditure, and improve project profitability.

Review quotations, variation orders, progress claims, and other commercial documentation within the scope of delegated authority.

Work closely with management, procurement, and finance personnel to maintain effective financial control and accurate project cost reporting.

2.5 Workplace Safety, Health and Regulatory Compliance

Ensure that construction operations comply with applicable Singapore legislation, workplace safety and health requirements, environmental requirements, and company policies.

Coordinate with Workplace Safety and Health (WSH) personnel, site supervisors, and relevant stakeholders to promote a safe working environment.

Ensure that appropriate risk assessments, safe work procedures, site inspections, and safety briefings are implemented by the responsible personnel, as applicable.

Monitor site safety performance and ensure that identified hazards, unsafe practices, and non-compliance issues are addressed promptly.

Support incident investigations and the implementation of corrective and preventive measures to reduce workplace accidents and operational risks.

Ensure that relevant permits, approvals, inspection records, and statutory documentation are properly maintained where required.

Promote a strong safety culture by ensuring that employees, subcontractors, and other site personnel understand and comply with applicable safety requirements.

2.6 Construction Quality Assurance and Control

Ensure that construction activities meet approved drawings, technical specifications, contractual obligations, and applicable quality standards.

Establish and monitor appropriate quality-control procedures throughout the project lifecycle.

Coordinate inspections, testing, quality assessments, and rectification works with project teams, consultants, and relevant authorities where applicable.

Review non-conformance reports, identify the underlying causes of defects, and ensure that appropriate corrective actions are implemented.

Monitor workmanship and construction materials to ensure compliance with project requirements.

Implement measures to reduce defects, prevent rework, and improve the overall quality and durability of completed works.

2.7 Procurement, Subcontractor and Supplier Management

Coordinate procurement planning to ensure the timely sourcing and delivery of construction materials, equipment, and services.

Evaluate subcontractor and supplier performance in terms of quality, cost, reliability, safety, and delivery schedules.

Monitor subcontractor work progress and ensure that contracted works are carried out in accordance with agreed specifications and timelines.

Support the review of quotations, tender submissions, procurement proposals, and subcontract agreements.

Resolve procurement-related issues, material shortages, delivery delays, and subcontractor performance concerns.

Maintain effective working relationships with suppliers and subcontractors to support operational continuity and project objectives.

2.8 Client, Consultant and Stakeholder Management

Maintain professional working relationships with clients, consultants, architects, engineers, subcontractors, suppliers, and other relevant stakeholders.

Represent the company in project meetings, operational discussions, and coordination sessions within the scope of delegated authority.

Address client feedback, project concerns, contractual issues, and operational disputes in a timely and professional manner.

Coordinate with relevant stakeholders to resolve design discrepancies, site constraints, technical queries, and changes to project requirements.

Support tender preparation, project costing, contract negotiations, and business development activities where required.

Ensure that project commitments and agreed deliverables are communicated clearly to the relevant teams and stakeholders.

2.9 Contract Administration and Risk Management

Monitor contractual obligations, project deliverables, variation works, progress claims, and other commercial matters within the assigned responsibilities.

Identify potential operational, financial, contractual, and scheduling risks that may affect project performance.

Develop and implement appropriate mitigation measures to minimise the impact of identified risks.

Coordinate with relevant departments and stakeholders on contractual matters, disputes, claims, and changes in project scope.

Ensure that project documentation, correspondence, approvals, and supporting records are properly maintained.

Escalate significant contractual or financial risks to senior management for review and decision-making.

2.10 Reporting, Documentation and Management Support

Prepare and submit periodic operational reports covering project progress, manpower deployment, resource utilisation, budget performance, safety matters, and quality issues.

Maintain accurate records of project schedules, site activities, procurement, expenditure, variation works, and operational decisions.

Analyse project performance indicators and recommend appropriate actions to improve efficiency and cost effectiveness.

Provide regular updates to senior management regarding project status, operational challenges, resource requirements, and significant risks.

Ensure that relevant project documentation is properly organised, updated, and available for internal reviews, audits, and regulatory inspections.

Perform other construction-related operational and managerial duties reasonably assigned by the company in line with the position.

3. Job Requirements and Qualifications

Possess a recognised Bachelor's Degree or Diploma in Civil Engineering, Construction Management, Building, or another relevant construction-related discipline.

Have a minimum of 10 years of relevant working experience in the construction industry, including substantial experience in project management, construction operations, or a similar managerial capacity.

Demonstrate a proven track record of managing construction projects, coordinating multiple project sites, and supervising multidisciplinary project teams.

Possess strong knowledge of construction methods, project execution, scheduling, budgeting, cost control, procurement, and quality management.

Have a sound understanding of applicable Singapore construction regulations, workplace safety and health requirements, and relevant statutory procedures.

Demonstrate experience in manpower planning, resource allocation, subcontractor management, supplier coordination, and workforce supervision.

Possess strong leadership, organisational, decision-making, negotiation, and problem-solving capabilities.

Be capable of managing multiple projects simultaneously while meeting deadlines, budgetary requirements, contractual obligations, and quality expectations.

Have the ability to review technical drawings, project specifications, construction schedules, quotations, and relevant contractual documentation.

Be proficient in Microsoft Office applications and relevant construction planning, scheduling, or project management software.

Possess good written and verbal communication skills, with the ability to prepare management reports and coordinate effectively with internal and external stakeholders.

Demonstrate a high level of professionalism, accountability, integrity, and commitment to workplace safety and continuous improvement.

4. Preferred Skills and Experience

Prior experience managing construction projects and site operations in Singapore.

Familiarity with Building and Construction Authority (BCA) requirements, applicable Workplace Safety and Health regulations, and other relevant statutory requirements.

Relevant professional qualifications or certifications in construction management, project management, engineering, or workplace safety.

Experience in tender preparation, contract administration, procurement management, variation claims, and project cost forecasting.

Experience implementing operational improvements, productivity-enhancement initiatives, and effective cost-control measures.

Ability to lead diverse project teams, coordinate multiple stakeholders, resolve complex operational issues, and deliver projects in a demanding construction environment.

Strong commercial awareness and the ability to balance project quality, cost, safety, productivity, and delivery requirements.

5. Key Performance Indicators (KPIs)

Project Delivery: Achievement of agreed project milestones and completion deadlines.

Budgetary Control: Compliance with approved budgets and effective management of project cost variations.

Safety Performance: Compliance with applicable safety requirements and timely closure of identified safety issues.

Quality Performance: Reduction in defects, rework, non-conformances, and quality-related complaints.

Manpower Productivity: Effective workforce deployment, equipment utilisation, and resource planning.

Operational Efficiency: Reduction in avoidable delays, material wastage, and unnecessary operational expenditure.

Subcontractor Performance: Compliance with agreed work schedules, quality standards, contractual obligations, and safety requirements.

Client Satisfaction: Timely resolution of project issues and maintenance of professional stakeholder relationships.

Reporting and Compliance: Timely submission of accurate reports and maintenance of complete project documentation.

Risk Management: Early identification of operational risks and effective implementation of corrective and preventive measures.

6. Overall Accountability

The Construction Operations Manager is accountable for the effective management and coordination of the company's construction operations, the performance of assigned project teams, the efficient utilisation of resources, and the achievement of project delivery objectives.

The position is expected to contribute to the company's operational performance, project profitability, service quality, regulatory compliance, and long-term business development while maintaining high standards of professionalism, workplace safety, and construction quality.

The responsibilities stated above shall be carried out in accordance with the company's policies, applicable laws and regulations, contractual obligations, and the authority delegated to the position.