Clinic Assistant (Yishun) - #1171806

Working Location: YSTATS ChipPAC Pte Ltd (SCS), 5 Yishun Street 23 Singapore 768442

Working Arrangement: Monday to Friday, 8:00am - 1:00pm

Primary Responsibilities and Duties:

• Obtain patient address, contact details, insurance information for the visit
• Maintain patient data up-to-date and verify patient information at every visit
• Identify patient’s insurance coverage and collect payments where required
• Perform timely billing in Clinic Management System and in insurance portals
• Respond to patient queries and concerns in a professional manner
• Stay updated with information regarding insurance programs and funding sources.
• Management of patients’ records in accordance with PDPA act
• Maintains clinic(s) supplies inventory by checking stock to determine inventory level
• Dispensing of medication with second checker

Secondary Responsibilities and Duties:

• Attend educational trainings for professional development
• Maintain proper infection control standards
• Demonstrate proper use and care of medical & IT equipment
• People management skills – Supervise and mentor less experienced staff
• Respects the values, customs, spiritual beliefs and practices of individuals and groups
• Articulate FHG Purpose and Shared Values in daily work
• Adhere to the policies, procedures, standards protocols in the organization.
• Performs any other additional duties as assigned by Clinic IC / Ops Manager