IT Support Engineer - #1171309

Job Description

• Provide on-site and/or remote technical assistance to end-users, diagnosis and troubleshooting of technical problems


• Deployment, maintenance, upgrading and support of client computer systems (hardware, software, OS, network, etc.)


• Windows OS, AD, Office 365, Intune configuration and administration, patching & file server management


• Maintain a high level of user satisfaction with excellent customer service, offering solutions to meet clients’ needs


• IT asset management and other adhoc duties as assigned


• Knowledge of ITSM or ITIL will be an added advantage

• Good knowledge of Windows OS, AD, Office 365


• 2-3 years of relevant working experience, preferably from SI environment


• Strong problem solving skills and positive attitude


• Good coordination and communication skills with internal and external customers


• Able to work independently with minimum supervision


• Excellent customer management skills


• Entry level candidates are welcomed to apply