Food & Beverage Supervisor (IRD) - #1170221

SCOPE

The overall scope of the job includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with Kempinski’s DNA values in order to encourage sales and maximize guest satisfaction.

OVERALL OBJECTIVES

• Recommend, take order, and serve food and beverages to customers


• Answer guest questions and handle guest requests in a polite and efficient manner.


• Connecting with customers to build a loyal customer base


• Inventory monitoring and waste management and reduction


• Cashiering duties, outlet opening and closing procedures


• Do routine cleaning and maintain cleanliness of workstation.


• Follow food and beverage safety and hygiene policies and procedures.


• Lead the service and act as a role model to the team.


• Ensure a flawless service to the highest standards and as required by the department and the hotel.


• Fully understand the concept of the restaurant and being able to act as a guardian in terms of service provided, food and beverages served and the guidance of the team.


• Ensure a great communication within the team and able to hold team meetings in the absence of the Assistant Restaurant Manager.


• Attend the daily Food & Beverage Meeting in the absence of Restaurant Manager and Assistant Restaurant Manager.


• Other ad-hoc duties