Desktop Engineer/ Lead - #1170144

Responsibilities

• Performed Remote Desktop Support services to users
• This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary to maintain customer satisfaction and SLA expectations.
• Perform technical escalation to 3rd party vendor or resolver groups (where appropriate)
• Perform imaging/re-imaging
• Perform asset inventories
• Updates Incident records

Requirements

• Min 1 Year of IT/ Desktop Support Experience
• Knowledge of Windows and Microsoft Office
• Able to troubleshoot hardware and software issues
• Experience in imaging/re-imaging, Intune

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly.

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• PERSOL Singapore Pte Ltd
• RCB No. 200007268E
• EA License No 01C4394
• Reg. R26160508 (Leon Neo Hang Yang)