supervisor - #1169532

· Oversee the daily operations of theoutlet for efficient operations.

· Plan and assign daily workloads to teammembers.

· Plan team members’ work schedules andcompile timesheet

· Report on management regarding salesresults and productivity

· Handle preparation and ensure desiredquality and standards service are achieved

· Develop marketing strategies to improvesales and profitability

· Provide excellent service experience toall customers

· Handle all customer queries and feedbackin a professional and timely manner

· Ensure that policies and standardoperating procedures are strictly adhered to

· Guide and monitor work performance of allstaff

· Monitor and ensure the quality of food,guest services, hygiene, cleanliness and tidiness to achieve total customersatisfaction and meet the company’s standards

· Analyze and resolve problems in a timelyand accurate manner

· Oversee purchasing to stay within budget

· Able to perform additional duties asrequested by the Management as and when required