Network Engineer | Entry-level - #1169410
SCIENTEC CONSULTING PTE. LTD.
Network Engineer
- Working Hours: Office Hours
- Working Location: Central
- Remuneration Package: Up to $5,000 + Variable Bonus
Role Overview
We are looking for a Network Engineer to support the monitoring, troubleshooting, and maintenance of network and system services. The role will focus on first-level incident response, issue resolution, and coordination with internal teams and external vendors to maintain service availability and performance
Key Responsibilities
- Monitor the performance, availability, and capacity of network and system services.
- Perform first-level troubleshooting of network, DNS, domain, and web server issues based on established procedures.
- Investigate incidents, identify potential causes, and implement appropriate corrective actions.
- Manage and maintain DNS records, domain names, name servers, and related configurations.
- Support the installation, configuration, and troubleshooting of Apache and NGINX web servers.
- Record and document incidents, troubleshooting activities, and resolutions accurately.
- Escalate complex or unresolved incidents to the appropriate technical teams, management, or third-party vendors.
- Coordinate with internal stakeholders and external service providers to ensure timely resolution of incidents.
- Maintain clear communication on incident status, resolution progress, and service-impacting issues.
Requirements
- Diploma or Degree in Information Technology, Computer Science, Networking, or a related discipline.
- Relevant experience in network engineering, IT infrastructure, technical support, or IT operations.
- Basic knowledge of networking, Internet protocols, DNS, Linux, and web servers.
- Strong troubleshooting and problem-solving skills.
- Good communication and stakeholder management skills.
- Knowledge of cloud technologies or ITIL practices will be an advantage.
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Aloysius Tan Sheng Rong - R22110441
ScienTec Consulting Pte Ltd - 11C5781
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