ENTRY LEVEL | CUSTOMER SERVICE EXECUTIVE | YIO CHU KANG - #1168514

$ 2760/Month

Monday - Thursday 8.30am - 6pm

Friday 8.30am - 5.30pm

11 Months Contract

Job Scope:

1. Handle administrative matters, such as coordinating meetings/seminars/training, staff suggestion system, Innovation & Quality System etc.

2. Support department and the events.

3. Handle customer enquiries over counter and phone.

4. Handle or resolve customer service-related issues efficiently using established procedures/methods.

5. Undertake other responsibilities as assigned such as admin duties and operational matters at department and organisation when required.

Job Requirements:

• Good written and oral communication skills, analytical, administrative, and interpersonal skills.

• A strong team player with positive work attitude, proactive and service aptitude and committed to work duties to maintain and exceed the expected service level where required.

• Able to function effectively and multi-task in a fast-pace, dynamic environment.

• Willing to broaden and develop individual’s skillsets and competencies to align with team objective to adapt to changing service landscape.

• IT savvy with good working knowledge of Microsoft Office. Good digital skills in facilitating the organisation of events and online platforms.

We regret to inform that only shortlisted candidates will be notified.

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