Senior Manager (Learning & Community Engagement) | Buona Vista | UP to $7000 - #1168240

Location: Buona Vista

Working hour: Monday – Thursday: 8.30am – 6.00pm | Friday: 8.30am – 5.30pm

Create Meaningful Connections Through Learning, Stories and Community Impact

Are you passionate about bringing people together through engaging programmes, impactful communications, and memorable experiences?

We are seeking an experienced and dynamic Senior Manager, Learning & Community Engagement to lead strategic communications, marketing initiatives, and visitor engagement efforts. This role offers a unique opportunity to shape public awareness of learning programmes, strengthen stakeholder engagement, and create enriching experiences for visitors and community partners.

If you enjoy combining strategy, creativity, storytelling, and community outreach to drive meaningful impact, we'd love to hear from you.

What You'll Be Responsible For

Learning Communications & Marketing

• Develop and execute integrated communications and marketing strategies to enhance awareness and participation in learning programmes.

• Drive digital, social media, print, and outreach initiatives to engage diverse audiences and strengthen community connections.

• Lead promotional campaigns for training programmes, events, and key initiatives.

• Work closely with internal stakeholders to develop targeted communication plans and impactful content.

• Manage communications calendars, campaign performance, and marketing budgets.

Corporate Communications & Stakeholder Engagement

• Lead media relations and publicity efforts for key programmes, projects, and events.

• Develop communication materials including media releases, presentations, publicity kits, and promotional collateral.

• Coordinate organisation-wide communications initiatives to ensure timely and effective outreach.

• Support stakeholder visits, guided tours, and engagement activities that showcase organisational impact and achievements.

Community & Visitor Experience

• Oversee outreach, publicity, and visitor engagement strategies for a community-focused gallery and learning space.

• Provide leadership and guidance to Visitor Experience personnel to ensure a positive visitor journey.

• Manage visitor bookings, group visits, logistics coordination, and operational planning.

• Coordinate volunteer and docent scheduling to support visitor engagement activities.

• Analyse visitor feedback, engagement metrics, and campaign outcomes to identify opportunities for improvement.

• Introduce innovative programmes and outreach initiatives that encourage greater community participation and visitor interest.

What We're Looking For

• Relevant experience in communications, marketing, community engagement, public relations, learning and development, or related disciplines.

• Experience managing projects, campaigns, stakeholders, or teams.

• Strong understanding of digital communications, content strategy, and audience engagement.

• Excellent written, verbal, and presentation skills.

• Strong organisational and stakeholder management capabilities.

• A collaborative, proactive, and solutions-focused approach to work.

• Experience in gallery, museum, visitor experience, or public engagement environments will be an advantage.

We regret to inform that only shortlisted candidates will be notified.

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