Customer Service Executive (Airfreight Logistics), $4,000 | 5 Days | Changi - #1168217

• Up to $4,000 Basic + VB + AWS

• 5 Days Work Week

• Exposure to Global Logistics

• Established & Reputable Company

Our Client, a Singapore-based freight forwarding and logistics company that provides end-to-end supply chain solutions for businesses shipping goods locally and internationally, is inviting qualified candidates to fill the position as Customer Service Executive.

RESPONSIBILITIES:

• Manage customers’ airfreight enquiries and process bookings accurately to ensure smooth shipment flow

• Coordinate effectively with airlines, overseas agents, and internal operations teams to facilitate timely cargo movement

• Prepare and verify shipping documentation to comply with regulatory requirements and company standards

• Track shipments proactively and provide customers with timely, accurate status updates

• Resolve customer issues promptly by investigating concerns and delivering clear, effective solutions

• Maintain accurate operational records and support daily logistics activities to enhance service quality

REQUIREMENTS:

• Diploma or equivalent qualification

• Experience in airfreight, freight forwarding, or logistics

• Proficiency in Microsoft Office applications

OTHER INFORMATION:

• Location: Changi

• Working Days/Hours: 5 days/Office hours, 9am - 6pm

• Salary: Up to $4,000 (salary will commensurate according to experience & qualifications)