Data Centre FieldOps Engineer (Fixed Term Contract) - #1168161

The Data Centre FieldOps Technician is responsible to:

1. Loopback Testing and Circuit Audits: Techs will perform loopback testing and circuit audits as per the project requirements.

2. Loopback Testing Scope of Work:

• Identify all network circuits that require loopback testing

• Set up test equipment to simulate traffic on each circuit

• Perform loopback testing on each identified circuit

• Isolate and troubleshoot any faults or issues detected during loopback testing

• Document all test results, including any faults or issues found

3. Circuit Audits Scope of Work:

• Conduct a physical inspection of all network circuits

• Verify that all network devices are properly configured and connected to the correct circuits

• Test the signal quality of each circuit • Document all audit findings, including any discrepancies or issues found

• Remediate any issues found during the audit

4. Shift Work: Shift work is required, overtime and weekend work be available, as needed.

5. Safety Briefings: Conduct regular safety briefings to ensure techs are aware of potential hazards and follow safety protocols.

Performance Metrics:

• Meet and exceed the project SLA targets by clients, contributing to overall company growth.

Required Skills:

• Strong understanding of the IT infrastructure landscape, including cloud services, data centers, and sustainable tech.

• Proficiency in CRM systems and sales analytics, with a focus on data-driven selling and performance tracking.

• Ability to translate technical information into business value for clients, ensuring solution alignment with their needs.

• Self-motivated, positive, professional, and proactive in process improvements.

• Promote company culture and mission.

• Proficient with required tools.

• Act as company liaison with customer representatives.

• Ability to work at heights, off ladders, in confined spaces.

• Lift up to 50 pounds and move up to 75 pounds.

• Good vision, ability to read small print, and recognize audible signals.

Values & Culture Fit:

• Committed to integrity, transparency, and accountability in all client and team interactions.

• Demonstrates positivity and resilience, contributing to a collaborative and enthusiastic work environment.

Required Qualifications / Education Level: Education:

• Bachelor’s degree in Electrical Engineering, IT, Network, or a related field.

• Professional certifications in IT infrastructure, sustainability, or sales (e.g., CISSP, PMP, or Green IT certifications) are an advantage. Experience:

● Preferred in testing and troubleshooting MMF & SMF systems (OTDR & PMLS).

● Preferred 1-3 years of fiber experience.

● Preferred data center installation experience.

● Preferred mechanical and fusion splice experience.

●Proficient with trade tools including screwdrivers, torpedo level, tape measure, snips, pliers, hammer, wrench set, cable strip, flashlight, gloves, punch tool, tone set, crimp tool, and Krone/3M/BIX tools.