Marketing Executive, Retail Experience - #1167801

About us
With 14 years in the industry, Mister Mobile is Singapore’s trusted leader in mobile services. Our vision is to empower people through technology and provide exceptional service. We offer top trade-in prices and rigorously inspected new and used devices. Our warm and friendly team fosters a culture of care and collaboration, ensuring that every customer experience is met with a personal touch. As a market leader in the mobile service provider industry, we obtained ISO certification, CaseTrust accreditation, and a Carousell InstantBuy Award. We have also received more than 15,000+ positive reviews on our services.

As a fast-growing company, we cultivate a collaborative and inclusive workplace. We prioritize employee development and uphold key values such as innovation, customer satisfaction, and teamwork while offering career growth and mentorship opportunities.

Profile:

We are looking for a creative and hands-on Marketing Executive who is passionate about creating engaging in-store experiences and bringing our brand to life across every retail touchpoint. You will work closely with Retail Operations, Marketing, and Brand teams to execute campaigns, enhance customer journeys, and ensure a consistent brand experience across all Mister Mobile outlets.

Job Responsibilities:

• Manage and coordinate all in-store marketing collateral across our retail outlets, ensuring brand consistency and execution excellence.

• Conduct regular store visits to evaluate the customer journey, identify improvement opportunities, and recommend enhancements to the overall retail experience.

• Create and coordinate in-store marketing materials, including posters, digital display banners, price tags, promotional signage, and other POSM in accordance with brand guidelines.

• Collaborate with the Brand and Creative teams to develop and roll out marketing campaigns, seasonal promotions, and product launches consistently across all stores.

• Coordinate with store managers, Retail Operations, printers, and external vendors to ensure timely production, installation, and deployment of marketing materials.

• Gather feedback from frontline teams and customers to continuously improve store layouts, merchandising, promotional displays, and customer engagement.

• Support visual merchandising initiatives by optimising product displays, customer flow, campaign zones, and retail environments to strengthen the overall brand experience.

• Leverage AI tools where appropriate to improve content creation, campaign planning, and operational efficiency.

Requirements:

• Bachelor's Degree in Marketing, Retail Management, Visual Merchandising, Interior Design, Graphic Design, or a related discipline.

• Minimum 1–3 years of relevant experience in retail marketing, visual merchandising, trade marketing, or a related field.

• Proficient in Adobe Photoshop, Illustrator, Canva, or similar design tools to create marketing collateral independently.

• Strong understanding of retail marketing, customer experience, visual merchandising, and in-store branding.

• Proficient in English and Mandarin to communicate effectively with Mandarin-speaking frontline staff, vendors, and customers.

• Comfortable travelling regularly across multiple retail outlets to support store visits, campaign rollouts, and operational execution.

• Experience working with printers, production vendors, and POSM installation is an advantage.

• Strong organisational, project management, and stakeholder management skills, with the ability to manage multiple store rollouts simultaneously.

• Creative, detail-oriented, proactive, and passionate about delivering outstanding retail experiences.

Thank you for applying with us! - Only shortlisted candidates will be notified.