Senior Customer Service Engineer - #1167753

• Perform routine inspections, servicing, and preventive maintenance for cranes, lifting equipment, and heavy machinery.

• Carry out corrective maintenance, repairs, and component replacements to ensure equipment reliability and operational readiness.

• Troubleshoot and resolve complex mechanical, electrical, and hydraulic system issues.

• Conduct equipment diagnostics, fault identification, and root-cause analysis to determine effective repair solutions.

• Prepare detailed technical reports, service records, and maintenance documentation.

• Read, interpret, and analyze complex electrical, hydraulic, and mechanical schematic diagrams.

• Utilize diagnostic tools and technical knowledge to identify equipment faults and improve system performance.

• Provide technical support and recommendations to customers and internal teams on equipment operation and maintenance.

• Support overseas service assignments and on-site troubleshooting activities when required.

• Ensure all maintenance and repair activities are carried out in accordance with statutory requirements, company procedures, and Ministry of Manpower (MOM) safety regulations.

• Maintain high standards of workplace safety, equipment quality, and operational excellence during all field activities.

• Follow established safety practices and contribute to continuous improvement of maintenance processes.

Requirements

• Diploma in Mechanical Engineering, Electrical Engineering, Electronics Engineering, Mechatronics Engineering, or a related engineering discipline.

• Experience in heavy equipment, crane maintenance, or related engineering industries

• Hands-on experience with mobile cranes and/or crawler cranes is highly preferred.

• Strong technical knowledge of mechanical, electrical, and hydraulic systems.

• Proficient in reading and interpreting electrical, hydraulic, and mechanical schematic diagrams.

• Strong analytical thinking, troubleshooting skills, and ability to perform root-cause analysis.

• Hands-on experience with equipment diagnostics, repair, and maintenance activities.

• Willing to travel overseas for service assignments when required.

• Strong commitment to workplace safety, quality standards, and continuous operational improvement.

Interested applicants for the above advertised position(s), please kindly click the APPLY button below or send in your updated resume.

EA License No.: 13C6305

Registration No.: R1874608 (LEE JIA HOU)

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