Customer Service & Supply Chain Coordinator (Shipment / East / 5 Days) - #1167017

• Working hours: 8:30am – 5:45pm (Monday - Friday)

• Working location at Taiseng - near to MRT

• AWS + Variable Bonus

• Excellent Welfare & Benefits

• Well Established Logistics Company

Job Scope

• Oversee daily order collections and deliveries across APJ country teams

• Maintain Daily TAT reports and proactively identify shipment delays.

• Follow up with country teams on outstanding collections and deliveries.

• Communicate shipment updates and service disruptions to client in a timely manner.

• Verify PODs, collection details, and supporting photos for discrepancies.

• Raise discrepancies to country teams and ensure corrections are made.

• Maintain organised and audit-ready records.

• Respond to (Request for Quotation) RFQ queries within agreed SLA.

• Coordinate with country teams to prepare costings.

• Independently prepare Australia quotations for non-regional and standard requests.

• Verify monthly billing reports and update Local Service Provider (LSP) cost records.

• Conduct detailed invoice verification, especially for Australia accounts.

• Respond to operational queries (order status, delivery details, escalations).

• Report data discrepancies to IT and follow through until rectified.

• Ensure accuracy of operational data (POD dates, asset quantity, etc.).

Requirement

• Diploma / Degree in Business Administration, Supply Chain Management or other relevant discipline

• 1 – 3 years of relevant work experience in Supply Chain / Logistics field

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities

• Current and Expected salary

• Reason for leaving

• Date of availability

• Education background

We regret that only shortlisted candidates will be contacted.

KHOO SOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492