Fleet Controller - #1166539
Ferrari Logistics
Responsibilities:
Ensuring accuracy on job performance
Ensuring customers requirement are fulfilled
Ensuring fully compliance for Standard operating procedures on security arrangements
To process customer booking via our web portal
To assign job to device via TMS web portal
To update vehicle daily movement via google sheets
To send vehicle daily movement to delivery crews via mobile apps
To monitor vehicle location via our GPS portal
To constantly communicate with delivery crews in a timely manner, to ensure orders are on schedule for pick up / delivery
To ensure all HOME delivery orders are completed within their required windows
To update customers or internal department if any delay
To liaise with internal department for all freight terminal related matters
To resolve operational problems encountered by delivery crews with customers
To inform delivery crews on specific customer requirements
To check emails regularly and acknowledge customer’s booking request
To arrange AETOS/CISCO escort upon customer request
To input internal remarks in in-house system for any additional service such as standby, overtime, uncrating or manpower supply for accounting purposes
To plan vehicle schedule and delivery crews reporting time for the next working day
To update delivery crews overtime report daily for payroll purposes
To schedule vehicles for servicing / repairs / LTA inspection
To collect and maintain daily vehicle inspection checklist for audit purposes
To report vehicle accident to manager immediately
To maintain transport petty cash and send report to Finance every month end – applied to Senior Traffic Controller
To review the schedule and routing when needed in a very efficient and cost-effective manner
To attend to visitor registration in office
To perform additional ad-hoc tasks/projects as required
Requirements
Minimum 3 years of relevant work experiences in related role
Strong written and oral communication skills
Able to communicate efficiently with stakeholders
Strong planning skills.
Good interpersonal skills, a self-driven individual and has ability to work collaboratively with both internal and external stakeholders.
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