Customer Service Officer (Air Cargo) - #1166075

Benefits :

• Permanent Role

• Career Advancement Opportunities

• Attractive Remuneration

• Pleasant work culture

• Office next to Tampines MRT & interchange.

Responsibilities:

• Receive and update customer bookings

• Handle customer queries promptly and professionally

• Maintain good customer relationships with customers

• Maintain customer records

• Communicate closely with operations and sales department

• Monitor air cargo status and update customers promptly and accurately

Requirements:

• Minimum NITEC / GCE “O” Level / Diploma in relevant discipline

• Minimum 1-2 years of working experience in a similar position in Cargo or airline industry

• Entry level are welcome to apply

• Positive attitude and good interpersonal skills

• Excellent communication ability

• Proficient with spreadsheets and system entries

• Willingness to learn, quick learner, attention to detail