QA Engineer [ PCB ] - #1165883

QA Engineer (PCB)
Working days: 5 days
Working hours: 8am-5.30pm
Working Location: Loyang Wy
Company Transport: Punggol, Sengkang, Bedok, Tampines & Pasir Ris MRT

Job Responsibilities:

• Manage quality assurance procedures and act as the main point of contact for customer service accounts to ensure the regular supply of superior printed wiring boards that satisfy client requirements and industry standards.

• In charge of promoting continuous improvement, addressing customer concerns about quality, and maintaining adherence to internal and regulatory quality procedures to promote customer satisfaction and product dependability.

• Serve as the main point of contact for consumer complaints and questions about quality.

• Organize customer issue resolution through root cause analysis and remedial measures.

• Ensure that testing and inspection protocols are adhered to.

• Keep an eye on product compliance with IPC and customer-specific requirements.

• Maintain quality records in compliance with internal QMS procedures and ISO 9001.

• Create and deliver high-quality reports to internal stakeholders and clients.

• Determine persistent quality problems and spearhead efforts to address production concerns.

• Encourage the application of problem-solving techniques.

• Take part in both internal and external audits.

• Assure customer and regulatory inspection preparedness.

• Give production teams direction on quality standards and practices.

• Help with the onboarding of new employees by providing QA-related training.

• Provide quality feedback and validation to support the introduction of new products (NPI).

Qualifications & Requirements:

• Degree in Electrical, Mechanical Engineering or its equivalent.

• At least 2 years of relevant experience as QA engineer.

• Strong knowledge in PWB manufacturing process flow.