Policy Admin (Entry Level) | Labrador | Up to $4000 | 6 Months Contract - #1165750

Location: Labrador Park

Working Hours:
Mon to Fri : Office Working Hours

Salary:

Up to $4000

Job Scope

• Manage policy administration activities, including customer information updates, plan and rider changes, premium payment updates, policy cancellations, reinstatements, and policy reviews.

• Handle customer enquiries, appeals, and policy-related escalations, resolving complaints independently within established service and operational guidelines.

• Process and approve policy-related payments, journals, and other administrative transactions within the assigned authority limits while maintaining accuracy and compliance.

• Provide operational support to Financial Consultants and customers, ensuring high service quality, adherence to turnaround times, and completion of additional operational duties as assigned.

• Process end-to-end Shield policy servicing requests, ensuring timely, accurate, and compliant execution in accordance with company guidelines and service standards.

Requirements

• Prior experience in insurance operations or policy administration is an advantage

• Proficient in Microsoft Office applications

• Able to work independently with a customer-focused and digital mindset

Jayden Tan

R26159870

RecruitFirst Pte Ltd

E.A. 13C6342