Assistant HR Manager - #1165427

Tim Hortons (Tims) is a Canadian brand that offers premium coffee blends, freshly baked goods, and sandwiches. We are committed to creating a welcoming environment that celebrates diversity and inclusion. Tim Hortons Singapore is part of MGCA Cafe, the master franchisee of Tim Hortons in key markets within Southeast Asia (SEA).

At Tims, we welcome talented individuals who are passionate about delivering exceptional service and contributing to our brand success. We are looking for an independent Assistant HR Manager to support our growing operations in Singapore and Malaysia. This role partners with functional leaders to drive HR operations, payroll, employee experience and compliance while ensuring a positive and high-performing workspace.

HR Business Partnering

• Partner with functional leaders on people strategies and workforce planning

• Provide guidance on employee relations, HR systems and policies

• Support the full employee lifecycle including onboarding, transfers, promotions and offboarding

Payroll & Rewards

• Oversee end-to-end payroll for Singapore

• Oversee end-to-end payroll for Malaysia through outsourced payroll vendors

• Ensure payroll accuracy, statutory compliance and timely processing

• Manage employee benefits, tax reporting, leave administration and insurance

• Support annual salary reviews, bonuses and promotion exercises

HR Operations & Compliance

• Ensure compliance with employment legislation and HR policies across Singapore and Malaysia

• Maintain HRIS, employee records and HR reporting

• Support HR process improvements, audits and digitalisation initiatives

• Oversee office administration, workplace services and vendor management

Employee Engagement

• Handle employee relations matters including investigations, grievances and disciplinary cases

• Partner with stakeholders to continuously improve the employee experience

Role Requirements

• Bachelor's Degree in Human Resources, Business Administration or a related discipline

• At least 5 years of progressive HR experience, with strong exposure to:

o HR Operations

o Singapore & Malaysia Payroll

o Employment Legislation and Compliance

o Employee Relations

• Hands-on experience managing outsourced payroll vendors

• Good understanding of Singapore and Malaysia employment laws, statutory requirements and payroll regulations

• Strong stakeholder management and communication skills

• Highly organised, analytical and detail-oriented

• Comfortable working in a regional and matrix organisation

If you are a proactive and hands-on HR professional who is passionate about connecting with people and scaling the Tim Hortons brand to the next level, we invite you to apply for this exciting opportunity. Join us in contributing to the success of our organization.

Do note that only shortlisted candidates will be contacted, thank you.