Centre Executive - #1165388

Position: Senior/ Centre Executive

Responsibilities:

• Conduct administrative and operational tasks of the centre

• Provide quality customer service through understanding of customers' queries and needs

• Ensure that all customer enquiries are satisfactorily managed, resolved and closed within agreed timeframe

• Reporting of student enrolment, assessments and withdrawal to HQ

• Ensure student management system is updated on a timely basis for all student movements

• Assist customers on payment related matters and actively monitor/ chase for outstanding payments

• Manage the petty cash float kept in the centre

• Safeguard the safety and welfare of our students

• Ensure the cleanliness of the centre is well maintained and meets the safe management requirements for Covid-19

• Ensure that student resources, stationery and merchandise are well stocked in the centre

• Any other ad hoc duties

Experience and qualifications:

• GCE "N"/"O" Level/ NITEC or higher

• Minimum 1 year of relevant work experience preferably from Education, Retail, Airlines or any other customer centric industries

• Proficiency in Microsoft Office and Excel

• Willing to work both weekends and three weekdays

• Experienced candidates will be considered for the Senior Centre Executive position

Company benefits:

• Medical and dental benefits

• Incentive program

• Birthday leave