Customer Service Officer (Baggage Storage) #Airport - #1165284

Duties

• Attend to customer inquiries and provide excellent customer service experience

• Perform cash and credit card transactions using Point of Sales (POS) and Baggage Storage System (BSS) for baggage storage and other services

• Perform opening and closing settlement for POS and BSS for daily cash reconciliation

• Perform bag wrapping service and upselling of baggage services or products

• Perform acceptance and issuance of baggage deposits according to Standard Operating Procedure (SOP)

• Conduct bag search in accordance to SOP and ensure compliance to security standards dictated by the management and Airport police

• Responsible for store cleanliness and image

• Any other duties as assigned by management

Job Specifications (Qualifications/Experiences)

• Familiarity with POS system will be on an added advantage

• Good interpersonal and communication skills

• Team player

• Ability to converse in basic English

• Able to obtain an Airport Pass (Airside).

• Able to carry up to 25kg luggage

*Singaporean / Permanent Resident Only*
*6 days work week*

*Shifts available (Fixed Shift):
Morning: 6.50am - 3.10pm
Afternoon: 2.40pm - 11pm
Night: 10.45pm - 7.05am