Customer Officer (Mon to Fri/Office hrs) (Retail Experience) - #1165022

Job Details

• Full-time position with comprehensive benefits ( AL, Bonus, medical benefits, insurance benefits, staff discounts, etc)

Responsibilities

• This role plays an important part in supporting the department’s daily operations. The position involves assisting with various operational tasks such as responding to product enquiries, processing orders, maintaining accurate pricing information, and ensuring the timely processing of supplier payments.

KEY ROLES, RESPONSIBILITIES AND DUTIES

• Assist in managing product enquiries and ad-hoc product orders, providing support to both the Sales and Customer Service teams.

• Maintain and update the master price list, ensuring all product article statuses are accurate and up to date

• Process supplier invoices and ensure payments are handled accurately and within the required timeline.

• Proofread marketing materials and monitor production timelines to ensure accuracy and timely completion.

• Track the production process and coordinate with printers to ensure deadlines are met.

• Support the enhancement and implementation of operational processes and procedures to improve productivity and efficiency.

• Work closely with internal departments to support and achieve the company’s operational and business goals.

• Perform any other duties assigned by the reporting manager or supervisor.

Education and Experience

• Possess a GCE 'O' Level / 'N' Level certificate or a Diploma in Business Studies, Marketing, or a related discipline.

• Minimum 1–2 years of relevant working experience in product management or marketing coordination. Experience in retail, publishing, or FMCG industries will be an added advantage.

• Proficient in Microsoft Excel, Word, PowerPoint, and Outlook.

• Self-motivated with a strong sense of responsibility and work ethic.

• Willingness to put in the necessary effort to complete assigned tasks.

• Demonstrates creativity and resourcefulness when handling challenges.

• Possess strong interpersonal and communication skills.

Requirements

• At least 2–3 years of experience in administration support (retail or operation experience preferred)

• Good knowledge of lease documentation, tenancy agreements, and property-related regulatory requirements.

• Able to work independently with minimal supervision and handle confidential information professionally.

Interested applicants, please send your resume to mel••••@alignrecruitment.com.sg or press "apply now"

Regret to inform you that only shortlisted candidates will be contacted by our consultants.

Align Recruitment Pte Ltd (20C0253)

Tee Siew Mei (R1219651)